App Privacy Policy
Last updated: December 1, 2024
Introduction
This Privacy Policy describes how our mobile applications ("we," "our," or "us") collect, use, and protect your personal information when you use our services.
Information We Collect
Information You Provide
- Account Information: Name, email address, and profile information when you create an account
- User Content: Text, images, and other content you submit through the app
- Support Communications: Information you provide when contacting our support team
Information We Collect Automatically
- Device Information: Device type, operating system version, unique device identifiers
- Usage Data: App features used, time spent in the app, interaction patterns
- Location Data: Approximate location based on IP address (precise location only with your permission)
- Analytics Data: App performance metrics and crash reports to improve our services
How We Use Your Information
We use your information to:
- Provide and maintain our app services
- Personalize your experience and improve our features
- Send you important updates and notifications
- Provide customer support and respond to your inquiries
- Analyze app usage to enhance performance and user experience
- Comply with legal obligations and prevent misuse
Information Sharing
We do not sell your personal information. We may share your information in these limited circumstances:
Service Providers
Third-party services that help us operate our app (analytics, cloud storage, customer support)
Legal Requirements
When required by law, court order, or to protect our rights and safety
Business Transfers
In connection with a merger, acquisition, or sale of our business
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Limited access controls for our staff
- Secure third-party service providers
Your Rights and Choices
Account Management
- Access and update your profile information
- Delete your account and associated data
- Download your data in a portable format
Privacy Controls
- Manage notification preferences
- Control location sharing settings
- Opt out of analytics data collection
Communication Preferences
- Unsubscribe from marketing communications
- Choose notification types and frequency
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations:
- Account data: Until you delete your account
- Usage data: Up to 2 years for analytics purposes
- Support communications: Up to 3 years
- Legal compliance data: As required by applicable laws
Children's Privacy
Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your privacy rights.
Third-Party Services
Our app may integrate with third-party services (social media, payment processors). These services have their own privacy policies, which we encourage you to review.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through:
- In-app notifications
- Email notifications (if you've provided an email address)
- Updates to this page with a new "Last updated" date
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@fangfang.me
Response Time: Within 24 hours
Subject Line: Please include "Privacy Policy" in your subject line
Your Privacy Rights by Region
California Residents (CCPA)
If you're a California resident, you have additional rights including the right to know, delete, and opt-out of the sale of personal information.
European Union (GDPR)
If you're in the EU, you have rights including access, rectification, erasure, and data portability under the General Data Protection Regulation.
This Privacy Policy applies to all versions of our mobile applications. By using our app, you acknowledge that you have read and understood this policy.